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Sunday, 05 September 2010
Terms of Services PDF Print E-mail

ServerHostingSupport reserves the right to change this TOS (Terms of Services) at any time, without notice to the customer.


Indemnification
Customer agrees that it will protect, indemnify, save and hold ServerHostingSupport harmless from
any and all stipulations, liabilities, losses, expenses and claims, as well as reasonable
attorney's fees assessed against ServerHostingSupport its agents, customers, officers, employees
and administration that may arise or result from any service provided or performed or agreed to be
performed or any product sold by it's customers, agents, employees or assigns. Customer agrees to
defend, indemnify and hold ServerHostingSupport harmless against liabilities arising out of :

(1) any injury to person or property caused by any products sold or distributed in association with
     ServerHostingSupport;
(2) any material furnished by customer infringing or allegedly infringing on the proprietary
     rights of a third party;
(3) copyright violation and any defective products sold to a customer from ServerHostingSupport.


Service Interuptions
You agree and understand that temporary interruptions may occur as normal events in the provision
of service. Under no circumstances shall ServerHostingSupport be held liable for any financial or
other damages due to such service interruptions.


Force Majeure
You agree that ServerHostingSupport is not responsible for delays, damages or failures in
performance due to causes beyond ServerHostingSupport's reasonable control, including but not
limited to acts of a governmental body; acts of God; acts of third parties; fires; floods; strikes
or other labor-related disputes; or an inability to obtain necessary equipment or services.


Payments and Fees
Establishment of this service is dependent upon receipt by ServerHostingSupport of payment of
stated charges. Subsequent payments are due on the anniversary date of the month for that month's
service.


Failure to Pay
We may suspend, restrict, or cancel the Services and this Agreement, without advance notice, if you
do not make payments for current or prior bills by the required due date. Such termination or
denial will not relieve Subscriber of responsibility for the payment of all accrued charges.
Service will be interrupted on accounts immediately that do not provide payment on the due date.
Early notification is suggested to prevent such interruption in service.


Cancellations/Refunds
Setup Fees and One Time Services are NON-refundable under any circumstance, unless deemed
appropriate by the Company. Monthly service charges will not be refunded if the refund is requested
after the due date or after 7 days of payment.


Confidentiality Statement
We at ServerHostingSupport insure that all personal information submitted to us in processing your
order and for billing purposes, etc., including but not limited credit card information, will be
kept strictly confidential and used solely by ServerHostingSupport, its representatives and
employees, for the purposes for which it was intended, for the benefit of the subscriber. We agree
not to share or release such information to any individual, entity, or third party, without the
consent of the subscriber, except as required by law, regulation or governmental authority. All
information provided to us by the subscriber is properly stored and handled at all times by
authorized ServerHostingSupport staff members only. Customer agrees to indemnify the Company on
account of the unlikely compromise of the Customer's vital information.


Customer Abuse
We have zero tolerance for abusive language and/or abusive behavior towards our company and/or
service we provide and/or our employees. Any customer deemed at our sole discretion to be abusive
to our company and/or service we provide and/or our employees will result in immediate irrevocable
account termination without any refund. Threats to sue, slander, libel, etc., are all considered
forms of abuse and will result in immediate irrevocable account termination without any refund.


One Time Services
No support will be given to these services, including troubleshooting any problems that occur
caused by the services, unless the Company so chooses. ServerHostingSupport reserves the right to
refuse additional support.


Termination by Client
All cancellation requests must be received by ServerHostingSupport at least 7 days prior to your
account renewal. You must have all account information to cancel. Upon receipt of your notice of
termination, your account will be terminated and you will not be liable for any future service
fees. By terminating your service, you agree that you have received all services, rights, and other
obligations owed to you by ServerHostingSupport under this Agreement.


Liability
YOU UNDERSTAND AND AGREE THAT ServerHostingSupport SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR
LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF ServerHostingSupport HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:
(i)   THE USE OR THE INABILITY TO USE THE SERVICE;
(ii)   THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY 
       GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED
       OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE;
(iii)   UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
(iv)  STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR
(v)   ANY OTHER MATTER RELATING TO THE SERVICE.