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Sunday, 05 September 2010
Technical Support

We provide technical support for web hosting and server provider company looking to outsource their end-user support operations. Our support team currently specialized in :

  • Linux: CentOS, RedHat, RHEL, Fedora, Debian
  • Windows: Server 2000, Server 2003
  • Control Panels: cPanel, Plesk, Webmin, ISPConfig, Helm, VHCS, LxAdmin, DirectAdmin, HyperVM

All of our support solutions are fully branded and available for 24 hours a day, 7 days a week, and 365 days a year. All support services encompass Level 1 support (defined as no server login required), Level 2 support (defined as server login required, technician services performanced, generally localized to one user account), and Level 3 support issues will be escalated to your administration.

 

Below is our Technical Support Services : 

Technical Support